Privacy Policy

Effective Date: 8/26/2025

New England Medical Solutions respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, phone number, email address, mailing address.

  • Service Information: Details about the services you request or receive from us.

  • Communication Preferences: Your consent to receive communications, including SMS/text messages.

  • Technical Information: IP address, browser type, and usage data when interacting with our website.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and manage our services.

  • To communicate with you about appointments, updates, and offers.

  • To send SMS/text messages if you have opted in.

  • To improve our services and website.

  • To comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information only with:

  • Service Providers: Third-party vendors who perform services on our behalf (e.g., IT support, payment processing).

  • Legal Authorities: When required to comply with applicable laws or legal processes.

SMS consent is not shared with third parties or affiliates.

4. SMS/Text Messaging Policy

If you choose to receive SMS/text messages from us:

  • We will only use your phone number to send you relevant messages about our services.

  • You may opt out at any time by replying “STOP” to any message.

  • Message and data rates may apply.

5. Your Privacy Choices

You may update your communication preferences or request deletion of your personal data by contacting us at:
📧 mason@newenglandmedicalsolutions.com
📞 (508) 204-7042

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information against loss, theft, and unauthorized use.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

Terms & Conditions

Effective Date: 8/26/2025

By providing your phone number and opting in to receive messages from New England Medical Solutions, you agree to the following Terms & Conditions.

1. Message Types

By subscribing, you agree to receive text messages related to:

  • Appointment reminders and scheduling updates.

  • Order alerts and delivery notifications.

  • Account-related notifications.

  • Important service updates.

  • Special offers and promotions (if applicable).

2. Messaging Frequency

  • Messaging frequency may vary depending on your interactions with us and the services you request.

3. Message & Data Rates

  • Message and data rates may apply based on your mobile carrier plan.

4. Opt-Out Instructions

  • You may opt out at any time by replying STOP to any text message we send.

  • After you send STOP, you will receive one final confirmation message and then no further messages will be sent unless you opt in again.

5. Assistance